Using professional removalists reduces the stress and risk of damage to your belongings. They have the tools and equipment to safely move items from your old house to the new one, including heavy furniture.
If possible, ask friends and family for recommendations. If not, here are some key criteria’s to help you in selecting a reliable removalist:
Customer Service
Reliable removalists take customer service seriously. They will ask you to provide detailed information about your move over the phone or in person before quoting, so they can make sure their crews have all the equipment needed for your specific move. They’ll also find out about any obstacles like stairs, steep driveways or parking limitations and provide you with a tailored solution to suit your needs.
It’s heartbreaking when valuable items get damaged during a move, especially family heirlooms or rare antiques. While breakages are part of the risk when moving, a quality customer service team will put you at ease to reassure you that they will take care of items safely and securely.
Personal Attention
Whether it’s your new sofa or your big-screen TV, a professional movers have the eye to detail when moving furniture and know how to pack up these items and ensure that they are well protected during transport. They also have access to packing materials like boxes, bubble wrap, and blankets to protect your valuables.
Moreover, they have the experience to handle bulky furniture and large appliances. Unlike your friends who might have cars, they are familiar with how to operate trucks and have the right tools for loading up heavy items.
Timeliness
Professional removalists value customers time and really strive to complete the moving process as quickly and efficiently as possible and also as safely as they can when packing, loading, transporting and unloading. They usually have a large fleet of vehicles, and their experience can help them understand what size truck to send out to complete your move on time.
Many reputable removalists also know that when you are moving into a smaller house or apartment, sometimes you need to block out lift times or there are certain times when you are able to move within an estate. Understanding the time and being on time in these situations can help the customer feel more at ease.
Route Planning
Moving companies that are equipped with routing software can help reduce their fleet’s time on the road and save them money on tolls, fuel, and driver hours. The software takes into account a variety of variables and limitations, such as service times, delivery priorities, vehicle capacity, traffic restrictions, and other factors that influence the optimum route.
A removalist with routing software will also use the system to track their progress and notify their customers via a live management portal and customer app. They will be able to access the data at any time and reshuffle their routes as needed. They will also have access to the necessary materials and equipment, including boxes, bubble wrap, and covers to protect furniture during transit. This allows them to deliver a timely, efficient, and reliable service.
Experience
A reputable removals company will have a team of highly-trained and experienced staff. They will also have the right equipment for handling various types of items. You should also consider the number of years a removalist has been in business. While it is possible for newer companies to deliver exceptional service, they may not have the longevity of a well-established company that has had time to develop its reputation and establish best practices. A seasoned removalist will know what works and what doesn’t, so they can avoid the costly mistakes that doom newer companies to failure.
Those with experience can handle anything that comes their way, from carefully transporting your art collection to ensuring that your sofa doesn’t leave marks on your new wooden floors. Moreover, they can provide you with storage containers should the need arise. Experience makes a world of difference when you know movers simply arrive on moving day and take charge.
Transparent Pricing
One of the most important things to look for in a removalist is looking for transparent quotes and an honest breakdown of pricing so that you’re aware of what you’re paying for. Find out if their price includes labor, packing materials, and whether or not they offer insurance coverage.
In conclusion, the act of relocating, whether to a neighboring town or across the state, is a significant event that demands meticulous planning and trust in the professionals you hire. By prioritizing customer service, ensuring personal attention to details, valuing timeliness, leveraging advanced route planning, banking on experience, and demanding transparent pricing, you lay the groundwork for a smooth and stress-free move. Remember, a reputable removalist doesn’t just move items—they provide peace of mind, security, and a seamless transition to your new environment. Always keep these key criteria in mind to ensure that your next move is in the right hands.
